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Quick wins:

User Discovery

We’ll observe and interview 2-3 of your users and customers in their own workplaces, getting unique insights into the problems they face and the solutions they favor. Our contextual inquiry method goes beyond surface-level data, revealing the underlying motivations, pain points, and real-life scenarios that shape user behavior. We’ll take these observations and analyze them in a report filled with actionable insights.

Dreams & Goals

Actionable recommendations to address user pain points and opportunities.: Our observations and insights are highly practical and implementable.
Better user understanding and informed decision making.: Gain a nuanced look into your users’ behaviors, needs, and challenges to create products that truly resonate with your audience, improve the user experience, and increase user satisfaction and loyalty.

Deliverables

A detailed report with visual models, journey maps, and actionable recommendations tailored to your product and business goals

Interested in other product management packages?

Problem Discovery

We’ll interview you and 2-3 other key stakeholders to discover the shape of the problem you want to solve, then hold a facilitated workshop to produce a well-defined problem statement that can serve to focus and align your team as it moves towards a solution.

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Process Discovery

Whether you’re a new business or an well-established one, you want to make sure that every dollar spent on design and engineering is money well-spent. Interviewing you and key stakeholders, we’ll dive into the context of your business and document your business model and value propositions. We’ll then benchmark your organization’s product management practices against an industry-leading maturity model and make concrete recommendations on improving your product outcomes.

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