Many voices. One Flagrant.


Delightful Reveal #38

“You can’t scare me, I’m into math.” What we did: Signed an agreement to work with Metis Communications to help get the word out about about our people Represented at Friendly.rb, Your Friendly European Ruby Conference, in Romania Delivered a proposal to a nearly 50 year-old...

Delightful Reveal #37

“My mind palace is too full of penguins to hold any user data.” What we did: Saw co-workers in person! Generated a Driver’s Citation Report to assist companies in keeping track of Driver Performance. Added a User Action audit log to a client app Sketched ideas for a...

Joyce Jia Hu
By Joyce Jia Hu
September 25, 2023

Delightful Reveal #36

“I think we’re caught in an infinite honk loop.” What we did: Held a multi-product-team workshop focused on concept modeling, as well as a follow-up meeting. Identified shared questions and next steps. Held a research-alignment workshop to agree on the user needs we need to address...

Joyce Jia Hu
By Joyce Jia Hu
September 18, 2023

Delightful Reveal #6

To the customer that said “Thank you for caring and making it good”, you’re welcome! What we did: Held a management summit. Discussing team expectations so that we can grow our skill sets and clarity on what we all do everyday. Booked tickets/airfare out to...

Jack Permenter
By Jack Permenter
February 20, 2023

Delightful Reveal #5

What’s our secret sauce? Never assume every shark has the same fabric preferences; we need user research! What we did: Performed practice interviews with the Hotel 2022 cohort from LEARN Academy. Kicked off another sprint with a client and built up our backlog of prioritized...

Jim Remsik
By Jim Remsik
February 13, 2023