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#Userresearch

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Delightful Reveal #6

To the customer that said “Thank you for caring and making it good”, you’re welcome! What we did: Held a management summit. Discussing team expectations so that we can grow our skill sets and clarity on what we all do everyday. Booked tickets/airfare out to...

Joyce Jia Hu
By Joyce Jia Hu
Jack Permenter
By Jack Permenter
February 20, 2023

Delightful Reveal #5

What’s our secret sauce? Never assume every shark has the same fabric preferences; we need user research! What we did: Performed practice interviews with the Hotel 2022 cohort from LEARN Academy. Kicked off another sprint with a client and built up our backlog of prioritized...

Joyce Jia Hu
By Joyce Jia Hu
Jim Remsik
By Jim Remsik
February 13, 2023